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ASOA’s Administrative Beginners Circle was developed to assist new administrators who have 4 years or less of ophthalmic practice management experience in their practice management journey. Go to ASOA.org/abc, or find them on Facebook. 

Administrator Horror Stories is a production of the ASOA ABC Taskforce.  Listen, like, and subscribe for more Administrator Horror Stories.  If you dare…

Jul 15, 2024

A senior ophthalmology leader was very excited about the opportunity to transition to a “world-class” system, until the conversion went from dream to nightmare very quickly.

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Feb 20, 2023

A patient disputes his bill over the phone and decides to take the disagreement to another level.

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Sep 19, 2022

Are you sure the employee that you hired to performed remote work is actually the person that you hired?  Is the person showing up to perform work the same person who is receiving the payment?  This company discovered that a technology employee was not the person they hired. 

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Jun 20, 2022

A provider’s office advertised that new patients could ride free to their appointment in a limousine, and going green improperly can create major risks.

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Mar 21, 2022

A fired surgeon continues to access the hospital medical records system, and sending PHI to the wrong contact information is an expensive mistake.

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