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ASOA’s Administrative Beginners Circle was developed to assist new administrators who have 4 years or less of ophthalmic practice management experience in their practice management journey. Go to ASOA.org/abc, or find them on Facebook

Administrator Horror Stories is a production of the ASOA ABC Taskforce.  Listen, like, and subscribe for more Administrator Horror Stories.  If you dare…

Sep 19, 2022

Are you sure the employee that you hired to performed remote work is actually the person that you hired?  Is the person showing up to perform work the same person who is receiving the payment?  This company discovered that a technology employee was not the person they hired. 


Jun 20, 2022

A provider’s office advertised that new patients could ride free to their appointment in a limousine, and going green improperly can create major risks.


Mar 21, 2022

A fired surgeon continues to access the hospital medical records system, and sending PHI to the wrong contact information is an expensive mistake.


Feb 28, 2022

During one organization’s normal onboarding/background check process, they discovered that less than two months after hiring a medical receptionist, their diligence needed to be ramped up.


Jan 18, 2022

A billing statement mix-up that wasn’t an isolated event, and forgetting to renew a license causes more problems than anticipated.